IDEA develops leaders. Each certification program provides students with a solid theoretical foundation of skills and best practices that they then can apply and reinforce as they perform their growing job responsibilities and further their Inktel careers. The Academy is designed to complement the consistent one-to-one coaching that each of our employees receives on a daily basis from their supervisors and peers. Courses, which encompass the full management spectrum and job- and industry-specific competencies, are primarily taught by Inktel’s Senior and Executive leaders. Some of them include: