I found that the men and women who got to the top were those who did the jobs they had in hand, with everything they had of energy and enthusiasm and hard work. 

HARRY S. TRUMAN

Chicago Call Center Solutions You Can Rely On

Inktel Direct offers call center solutions for all your call management needs.  When you entrust your call center to Inktel Direct, you’ll receive service that goes beyond basic customer care. You’ll get peace of mind knowing that your calls are handled professionally, exactly as you determine they should.

At Inktel, we take the time to fully understand your organization’s culture and processes before we begin to handle your business. Empowered with this individualized insight, we get to know your goals and work to help you surpass them. The Inktel difference means knowing our clients and how to achieve what they want – then exceeding their expectations. Our call center managers coordinate with your telecommunications providers to ensure a smooth and seamless transition.

Our call centers are devoted to helping clients gain a competitive advantage in the new media world. Our industry leading combination of technology, training, processes and people enables our clients to outperform the competition. When our call center solutions are coupled with our Chicago direct mail and Chicago fulfillment services, the combination makes for a powerful direct marketing solution.

Chicago Call Center Services Include:

• Outbound Sales
• Inbound Sales
• Customer Support
• Internet Chat
• Multilingual Capabilities
• Fundraising
• Surveys and Polls
• Cross-sell / Up-sell Programs
• Customer Retention Programs
• IVR (Interactive Voice Response)
• E-mail Management

Chicago Call Center Solutions are Differentiated by:

• Customer Acquisition and Sales: From contact to close, Inktel Direct has a performance-driven culture. Simply put, we increase revenue.
• Customer Care: You get one chance to “wow” your customers. We take ownership in making every call a remarkable experience.
• Customer Retention: You worked hard to earn your customers. Inktel will work hard to help you retain them.
• Technology: We use state-of-the-art call center technologies to ensure the best customer service experience possible.

Inktel is considered an authority in call center technology and fulfillment services. For outstanding service, quick scalability and effective call center management, call 1.888.446.5835 or complete our contact form today to speak to our account managers.