Chicago, IL – October 12, 2009 - Dan Arriola, Executive Vice President of Inktel Direct, was featured in an article by Crain’s Chicago Business. The article, The Just-bold-enough Move, describes the benefits of making bold business decisions to come out on top.
Read the full article here. Excerpt below:
Dan Arriola’s Wood Dale-based Inktel Direct Corp., which he owns with his brother, had failed to win an account with a national charity when it was a young firm.
Right after the loss, Mr. Arriola was in Miami on business when he learned the head of the charity was there for a conference.
“I tracked him down at his hotel and called him to go to dinner,” Mr. Arriola says. “He said, ‘You know the job has gone to someone else, and we don’t plan on changing.’ I said I wanted to meet anyway.”
The two ate tapas, shared thoughts on business and parted ways. Nine months later, when the winning company failed to follow through, Mr. Arriola got a call. The two organizations have been doing business together for four years now.
“I think he thought I was a little crazy” to seemingly follow him to Miami, says Mr. Arriola, 33. “But in the long run, it made our relationship better because he saw our commitment.”
His firm has grown from a dozen employees to 100: “Before we landed this client, we had only a few non-profits. Today, we have over 20 non-profit clients, including some of the top charities in the Chicago area.”
