Outbound Call Center

Inktel Direct’s extensive experience in the outbound call center sector, along with premier direct marketing solutions, quality assurance programs, and commitment to customer service excellence has helped many well-known corporations achieve maximum results from their direct marketing efforts through the use of our outbound call center programs. Inktel Direct provides outbound call center services which include an innovative call center setup, equipped with all the latest technologies, which enable us to boost sales and conversions for your products and services and help you achieve your outbound marketing needs. An outbound call center is one in which call center agents make outbound calls to customers on behalf of a business or client. Calls made from the center can include telemarketing, sales or fund-raising calls, as well as calls for contact list updating, surveys or verification services. Inktel Direct’s outbound call centers have been adapted to handle all of your outbound telecommunication and client-based needs.

To guarantee our commitment to maintaining quality, each outbound call is recorded so as to ensure the quality of the outbound calls and to avoid potential; call interruptions during the call process. Our experience and expertise in handling outbound call center services makes it possible to successfully accomplish each project we undertake for the marketing and sales of your products and services. When you need professional call center services, our skilled professionals deliver ROI-driven solutions that will impact your bottom-line.

Outbound Call Center Overview

Customer Care: You get one chance to “wow” your customers. We take ownership in making every call a remarkable experience.
Customer Acquisition and Sales: From contact to close, Inktel Direct has a performance-driven culture. Simply put, we increase revenue.
Customer Retention: You worked hard to earn your customer. Inktel works hard to retain them.

Outbound Call Center Services

Appointment scheduling
Product & service promotions
Market research & survey
Sales and marketing initiatives
E-mail follow up
Lead generation services
Order taking & customer service

We look forward to the opportunity to work in partnership with you and invite you to learn more about the wide range of outbound call center and direct marketing services that we provide. Call today for a free consultation at 1.888.446.5835, or complete our contact form.