Contact Centers
Through our Contact Centers solutions, we are devoted to helping our clients gain a competitive advantage. Our industry leading combination of technology, training, processes and passionate people allows our clients to outperform their competition. As a strategic partner, Inktel adopts its client’s brand identity as its own. Our clients become an extension of our family.
Why Inktel?
- Customer Care: You get one chance to “wow” your customers. We take ownership in making every call a remarkable experience.
- Customer Acquisition and Sales: From contact to close, Inktel Direct has a performance-driven culture. Simply put, we increase revenue.
- Customer Retention: You worked hard to earn your customer. Inktel works hard to retain them.
Services
- Outbound Sales
- Inbound Sales
- Customer Support
- Cross / Up-sell Programs
- Customer Retention Programs
- IVR (Interactive Voice Response)
- Email Management
- Internet Chat
- Multilingual Capabilities
- Fundraising
- Surveys and Polls
