Blog - Page 2 - Inktel Contact Center Solutions
Inktel’s EOM For December 2016!

Inktel’s EOM For December 2016!

Congratulations to our Payroll & Human Resource Manager Mabel Wall on winning Employee of the Month for December! Since her promotion to manage both HR and Payroll, Mabel has taken off running, already making positive changes and keeping all employees up to date...
Inktel In The News: If I Knew Then…

Inktel In The News: If I Knew Then…

In this ongoing series, we ask executives, entrepreneurs and business leaders about mistakes that have shaped their business philosophy. The Mistake: When I started my career, I tended to hire based off a resume, rather than taking the time to understand whether that...
Call Center Trends

Call Center Trends

At Inktel, we know that as time changes, people change, along with their needs and their wants. In order for us to service our customers and service them well, we understand that keeping up with top trends in the call center industry has to be a priority of ours. So...
WISH Recipient For Q2 2015!

WISH Recipient For Q2 2015!

Inktel has done it again! Yes, this quarter, Inktel was able to make more wishes come true. Who was the lucky WISH recipient this time? Melissa Viera! This story is a bit of a tear-jerker, so grab some tissues! You see, Melissa’s beloved dog, Charlie, recently passed...
Building A Culture Of World-Class Service

Building A Culture Of World-Class Service

Inktel has always been committed to going above and beyond to meet the needs of our customers, community, and employees. Even though service may be an important factor in the contact center industry, it has become more than just a tool for the success of our company....
Inktel Partners with Best Buddies

Inktel Partners with Best Buddies

As a proud corporate sponsor of Best Buddies International, we will be hosting a series of social media seminars at all our different sites with our marketing team! Doral was up first and it was an incredible experience for both our Buddies and our employees.
Making Someone Else’s Day

Making Someone Else’s Day

I must confess; I love those heart-warming stories that you see on the Internet or hear about in the evening news in which one person did an act of kindness that “made someone else’s day”. They really touch me. Part of my morning ritual, in fact, is to seek out those...
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