1.
Complete the Onboarding Form Details
Please complete the form to begin your set-up as a VCA Operator for Chick-fil-A.
2.
Wait 5-7 Business Days
You will receive an email from Chick-fil-ASupervisors@inktel.com at the address you provided in your onboarding form for invoice delivery. This email will contain a unique Direct Inward Dialing (DID) phone number for your restaurant.
3.
Work with your Telco Provider (Grasshopper, RingCentral, Verizon, Cipe Solutions, etc.) to forward your Phone Tree's Catering Option to the DID phone number.
Once your Phone Tree is forwarding to the DID, we are ready to take calls for your restaurant.
4.
You are all set!
VCA Process Flow
Customer Calls
Phone Tree
Catering Option
Forward to DID
VCA Specialist
Order Placed