*We recommend making these changes when the Restaurant is closed.
- Visit Grasshopper at www.grasshopper.com
- LOG IN using your Restaurant’s email and password. You will be directed to the Portal Dashboard.
- Select the Settings tab from the top right of the screen
- Select Extensions, select Catering, then click Edit
- Click Add a Forwarding Number
- Type the new Forwarding Number (supplied from lnktel)
- Set Ring for … 5 seconds and select Direct Connect
- SAVE & CLOSE
- For “How Should Grasshopper handle calls to this number?”
- Check “Calls will connect to you as soon as you pick up”
- Description: Label This VCA
- Change When Do You Want to Receive Calls?
- Click to change the 24/7 option to Custom Schedule
- Add Time Slot for Monday- Friday 9AM- 8PM EST (hours are subject tochange)
- SAVE AND CLOSE
- 800-820-8210 (Toll-free)
- 617-395-5700 (Direct)