Customer Service Rep

Inktel selects only the best and the brightest to be a part of our cutting-edge organization. We surround ourselves with a team of forward-thinking professionals who aren’t afraid to push the limits. If you’re inspired to join an industry trendsetter that will challenge and reward you, keep reading. We’re looking to work with you.

Our dynamic Operations Team is currently in search Customer Service Representatives. This position will report directly to one of assigned Supervisors.

Responsibilities:

• Strong communication skills
• Aptitude for learning, understanding and conveying services to customers
• Excellent interpersonal and verbal skills, clear diction, tone and knowledge/use of correct grammar
• Ability to think on your feet and a quick learner
• Ability to maintain positive attitude and enthusiasm each and every day
• Proven record of attendance and team player
• Call center experience a plus
• Explain products or services and prices, and answer questions from customers.

Telephone Representative Requirements:

• Must have excellent hearing in order to respond to callers’ requests.
• Must be able to sit for long periods of time.
• Must have good eye sight for reading computer screens.
• Position requires the ability to interface with people in a positive manner.
• Must be able to communicate effectively with customers, management, and co-workers.

Salary & Benefits:

The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, and a 401K plan.

Inktel is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)