Inktel’s Leadership Development Program - Inktel Contact Center Solutions
 

Inktel’s Leadership Development Program

Job Category: Operations

What We Do: 

As a leading provider of contact center solutions, we outsource customer care operations for Fortune 500 companies in the retail, restaurant, education, ecommerce and consumer packaged goods industries—with more industries in the pipeline! Our clients trust us with the care of their customers because we are experts in engaging people: meaningful, human interaction which leads to meaningful, human relationships. We are not just good at this—good is not good enough for us—we are great. Simply put, our goal is to be the best interaction of the day for everyone we connect with. That’s why every interaction we have speaks to the passion we have for people. Everything we do, we do because we’re thinking about someone else.

If you’re inspired to grow with an industry trendsetter that will challenge and reward you, keep reading. We’re looking to work with you.

 

What You Can Expect: 

Our Leadership Development Program is designed for recent college graduates. It is aimed at helping you discover your potential through intense, engaging, hands-on experience. This program is not for the timid—it’s for those who want to prove themselves and want to forge their own career path. It is designed to help you push your limits and get better by doing challenging work. Based on your career aspirations, strengths and early performance you’ll be assigned to rotate through different company departments over a twelve to eighteen-month period. You will get exposure to a variety of departments, which will help round out your experience and leadership: develop

  • Operations
  • Corporate Training
  • Client Services
  • Business Development & Sales Support
  • Talent Acquisition
  • Human Resources
  • Information Technology
  • Accounting & Finance
  • Marketing & Communication

 

Participating in leadership training designed to help you grow as a young professional will help to supplement your hands-on experience. This training will be focused on the values we foster and celebrate in all of our colleagues, represented by the acronym STRIVE: Service, Tenacity, Responsibility, Integrity, Versatility and Entrepreneurship.

Each participant in the program will receive one-to-one mentoring from a senior leader in the company. This key relationship will help round out the experience and set you up for future success!

 

Your Profile:

  • A Bachelor’s degree conferred upon graduating in Spring, Summer or Winter 2019 - 2020
  • 3.0 GPA or above
  • Enthusiastic, resourceful, proactive, ambitious, persistent, committed, intelligent
  • Strong character and standard for personal excellence
  • A strong combination of work-ethic, analytical skills, and communication skills
  • Excellent communication and writing skills in English.
  • Reliable transportation for possible travel between offices within Broward and Miami-Dade counties.

 

The Future:

After successfully completing the program, you will be placed in a permanent role with immediate opportunity to make a big impact. You will have a great foundation:

  • A clear understanding of our business
  • A mentoring relationship with a senior leader
  • Practical experience across multiple departments
  • Service experience with our charity partners
  • A broad vision to help guide us into the future

 

Salary & Benefits:

The compensation package for this position includes an annual base salary as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, paid time off, and an excellent 401K plan.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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