Luxury Brand Advisor - Miramar 7/7/20 - Inktel Contact Center Solutions
 

Luxury Brand Advisor – Miramar 7/7/20

Job Category: Customer Service

Driven by our Passion for People, our Luxury Brand Advisors are experts at engaging customers over the phone. Connecting with people in a way that is meaningful to them is our bread and butter—and our Advisors perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team.  Ultimately, we bring people together. Each connection, each relationship matters. 

 

We’re searching for qualified Luxury Brand Advisors to join us here at our dynamic and vibrant call center supporting a luxury brand. As an Advisor, you will be the brand ambassador, ensuring every client has a world class and elevated experience.

 

THE IDEAL CANDIDATE: 

  • Proven track record of ALL of the following STRIVE values: [S]ervice, [T]enacity, [R]esponsibility, [I]ntegrity, [V]ersatility, [E]ntrepreneurship  
  • Fashion forward a plus
  • Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness 
  • Strong desire to be helpful and take ownership to resolve customer situations 
  • Empathetic and active listening 
  • Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar 
  • Positive outlook and enthusiastic attitude 
  • Conscientious team player 
  • Driven by delivering results 
  • Professional demeanor, put together 
  • Dependable and consistent, history of good attendance 
  • Naturally curious with an aptitude for learning and understanding quickly 
  • Ability to multitask by reading, typing, and navigating through applications while speaking with customers 
  • Retail experience
  • Concierge or hospitality experience
  • Customer Service experience
  • Excellent verbal & written skills
  • Call center experience not required

 

Benefits

  • Medical, Dental and Vision Plans
  • Paid Time Off
  • 401K plan
  • Employee Referral Bonus
  • Employee Tickets at Work Discounts
  • Employee Reward and Recognition Programs

 

Inktel is proud to be an Equal Opportunity Employer and Drug-Free* workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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