EXHIBIT A

FORM CHICK-FIL-A® PARTICIPATING OPERATOR VCA AGREEMENT

This Chick-fil-A ® Participating Operator VCA Agreement (the "VCA Agreement") is made and entered into this day of 08-18-2022 (the "VCA Agreement Effective Date"), by and between Inktel Contact enter olutions, LLC, an Illinois limited liability company ("Inktel"), and {Operator Name:8}, an individual Chick-fil-A ® franchisee, with a business address of {Restaurant Address (Street Address):4.1} {Restaurant Address (Address Line 2):4.2}, {Restaurant Address (City):4.3}, {Restaurant Address (State / Province):4.4}, {Restaurant Address (ZIP / Postal Code):4.5}. Location Number {Restaurant Number:32} ("Operator," and the business location, the "Serviced Business"). Service will be provided by Inktel at the below address.

Address: {Restaurant Address (Street Address):4.1} {Restaurant Address (Address Line 2):4.2}
City: {Restaurant Address (City):4.3} State: {Restaurant Address (State / Province):4.4} Zip: {Restaurant Address (ZIP / Postal Code):4.5}
Phone Number: {Restaurant\'s Primary Phone Number:3}

Inktel and Operator agree as follows:

1. PROJECT DESCRIPTION. Inktel shall provide Operator with Virtual Catering Assistant services ("VCA").

2. SERVICES. Inktel shall provide the VCA Services through its Customer Service Representatives ("CSR(s)") who will be properly trained to pro idetheServicesandsuchtrainingwill include all aspectsofthe CFA menu. sales philosophy, company culture. and other appropriate items. Ink tel shall provide Operator with the following Services:

3. FEE AND PAYMENT SCHEDULE.

4. APPROVED CFA VENDOR. Inktel and Operator understand that Inktel has been designated as an approved vendor by Chick-fil-A, Inc. ("CFA") to provide certain services as set forth in thi VCA Agreement. As such, Cf A and Inktel have entered into that certain Master Agreement dated October 16, 2017 (the "MA"), the MA being incorporated into this VCA Agreement by reference thereto. Inktel agrees that the Operator is a third party beneficiary of the terms and conditions contained in the MA. Upon request, Inktel shall provide Operator with a copy of the MA. Inktel and Operator understand that Operator is not required by CFA to purchase any services of Inktel and Operator is permitted to u e any vendor he or she desires for services. Inktel and Operator have signed this VCA Agreement with the full knowledge that Operator has absolutely no restrictions from CFA related to the negotiation of the terms and conditions et forth herein. Inktel and Operator further understand that CF A (i) shall have ab olutely no obligation to make or guarantee payment for any ervice provided by Inktel to Operator hereunder; (ii) has no right or authority to waive or release any claim on behalf of any third parties, including Operator; and (iii) has no right or authority to make any representation or warranty on behalf of any third parties, including Operator. Operator acknowledges that Operator and Operator's legal counsel have had the opportunity to review this VCA Agreement prior to execution.

5. TERM; TERMINATION; EFFECT OF TERMINATION.

6. CONFIDENTIALITY. In the performance of its obligations hereunder, either party may disclose confidential information to the other party. Each party understands that the confidential information of the other party and its affiliates is valuable and proprieta1y to such party. As such, the receiving party agrees to protect the confidential information of the disclosing party with the same degree of care that it uses to protect its own information of a similar nature, but in no event less than a reasonable standard of care and, except a required under this VCA Agreement, the receiving party will not at any time directly or indirectly, use, publish, disseminate, describe or otherwise disclo e confidential information in any form to any person or entity without the disclosing party's express prior written consent or except as required by applicable law. The parties acknowledge that damages may be an inadequate remedy for the breach of this Section, and, therefore, that equitable relief, including, without limitation, injunctive relief, may be suitable and appropriate for the enforcement of rights hereunder. Confidential information shall not include (A) any information that a receiving party can demonstrate, by prior existing records of such party, was within that party's legitimate possession without an obligation of confidentiality prior to the time of disclosure; (B) any information that was within the public domain prior to disclosure as evidenced by documents that were generally published prior to such disclosure; (C) any information that, after disclosure, comes into the public domain, as evidenced by documents that are generally published, through no act or omission to act on the receiving party; (D) any information that is acquired or received rightfully and without confidential limitation by the receiving party from a third party, as shown by documentary evidence; or (E) any information that is independently developed by the receiving party's employees who have no knowledge of or access to the disclosing party's confidential information, as shown by documentary evidence. Information that is specific as to certain data shall not be deemed to be in the public domain merely because such information is embraced by more general disclosures in the public domain.

MISCELLAEOUS PROVISIONS Neither party may as ign this YCA Agreement or any rights hereunder without the prior written consent of the other party. This YCA Agreement (along with the MA) constitutes the entire agreement between the parties with respect to the subject matter hereof. Any amendment to the provisions of this VCA Agreement must be in writing and signed by the parties hereto. Because this VCA Agreem nt is being entered into pursuant to the A between lnktel and CFA, which is a Georgia franchisor, for predictability of result, this VCA Agreement shall be governed by the laws of the State of Georgia. If the services of an attorney at law are necessary to enforce any of the terms herein or to resolve any dispute ari ing under this VCA Agreement. the prevailing party shall be entitled to recover its attorneys' fees from the losing party a set by the appropriate trial, appellate or bankruptcy court, or on a petition for review. If any provision of this VCA Agreement is declared void. or otherwise unenforceable, such provision shall be deemed to have been severed from this VCA Agreement, which shall otherwise remain in full force and effect. If any provision of this VCA Agreement shall not be enforceable as unreasonable or for any other rea on. then said provision shall be enforced to the fullest extent permitted by law. Any notice, demand or other communication required or permitted to be given under this VCA Agreement shall be in writing and shall be delivered in person, via overnight mail, or mailed via United States certified or registered mail, return receipt requested, postage prepaid, and shall be addressed to the parties at their respective addresses set forth in the introductory paragraph of this VCA Agreement. Either party may change its address for notices by a notice given in the manner set forth in this Section.

Having first read the foregoing VCA Agreement in full, the pa11ies hereto have caused this VCA Agreement to be executed as of the VCA Agreement Effective Date.

Operator




Your Electronic Signature Will Appear Here

Signature                                           



{Operator Name:8}

Name                                                  



Operator

Title                                                   



INKTEL CONTACT CENTER SOLUTIONS, LLC





Signature                                           



Erwin Jacobo

Name                                                  



Director of Client Services

Title