Retail Customer Support that drives loyalty & sales
From in-store associates to Ai-powered chatbots, we bridge the gap between physical and digital retail experiences

Pain points addressed:
“Long wait times hurting in-story and online satisfaction?”
“Staffing shortages disrupting operations?”
“Need a seamless ominichannel experience?”
Solutions:
- In-store staff augmentation (e.g., cashier, associates)
- Centralized customer service for buy-online-pickup-in-store (BOPIS)
- Ai-driven inventory/ returns management

Partnered with 100+ retail locations worldwide
"Inktel’s retail expertise transformed our operations. Their tailored approach improved customer satisfaction and operational efficiency".
Retail Manager
"With Inktel’s support, our retail team is better equipped to handle customer needs, creating a seamless experience".
Regional Sales Lead
"From understanding our goals to executing solutions, Inktel has been an invaluable partner for our retail business".
Customer Experience Lead
Testimonials
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Ready to transform your customer experience?
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Reasons to choose us:
- Strategic Alignment
- The Right People
- Targeted Training
- Effective Coaching
- Motivational Culture